A user interacting with the voice user interface expects something different than a user interacting with the graphical user interface. Many designers forget about this principle. As a result, voice user interfaces are created in a way that is not adapted to the actual needs and expectations of users. Designers are still asking themselves questions about the preferred direction of equipment development. Should the interfaces designed by them become more similar to people? And if so – in what sense? And how to avoid the dangerous phenomenon of the “uncanny valley”? Check the 7 principles described in this article.
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